Housing Disrepair

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Housing Disrepair Quotes

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How It Works

Complete our easy form with your details and we'll connect you with a specialist partner in housing disrepair claims. Take the first step toward resolving your housing concerns—check your eligibility today.

Get the Support You Deserve

If you’re living in a property that’s not being properly maintained, you may be facing housing disrepair. This occurs when landlords fail to make necessary repairs, leaving tenants in unsafe or unhealthy conditions. Zivillo is here to help you take action, ensuring your home is repaired, and you receive any compensation you’re entitled to.

Common Reasons People Contact Us About Housing Disrepair:

  • Damp and Mould: Damp issues can lead to unsightly mould growth, damaging your home and health.
  • Broken Heating Systems: Faulty heating can make your home uninhabitable during colder months, impacting your quality of life.
  • Leaks and Structural Damage: From roof leaks to cracks in walls, these issues can cause serious damage if not addressed.

How Zivillo Helps

At Zivillo, we connect you with experts who can support your housing disrepair claim.

FAQs

Our FAQ will answer your questions
  • How does it work?

    Your situation is assessed, and a surveyor will visit your property. Repairs are made to bring your home back to standard. Receive compensation for the discomfort or damage caused by the disrepair.

  • Am I eligible to make a claim?

    If you are a Council or Housing Association tenant, have reported the issue to your landlord, and repairs have not been made, you are likely eligible to make a claim for compensation.

  • Do I need to pay upfront for a claim?

    No, all our housing disrepair claims are handled on a no-win, no-fee basis. You don’t need to pay anything upfront.

  • How long does the claim process take?

    The process can take from a few weeks to up to 12 months, depending on your landlord’s response. We will ensure there are no delays on our side, and we will push your landlord to act quickly.

  • How is compensation calculated?

    Your compensation depends on how long the disrepair has been present, how severe it is, whether it has damaged any belongings, and if it has affected your health or caused inconvenience.

  • Do I still need to pay rent while making a claim?

    Yes, you should continue paying your rent. Stopping payments could put you at risk of a counterclaim from your landlord.

  • Can I be evicted for making a claim?

    No, Council and Housing Association tenants are protected by law from eviction due to housing disrepair claims.

  • Can I claim if I’ve moved out?

    Unfortunately, no. You must be living in the property to make a claim.

  • How can I prove my landlord knew about the disrepair?

    You can provide evidence through emails, texts, or records of calls to your landlord. They are legally required to document any complaints.

  • What if my landlord retaliates?

    Landlords are legally required to maintain their properties and cannot retaliate against you for making a claim. It is their duty to ensure your living conditions are safe and healthy.

  • Will I need to go to court?

    Most claims are settled without going to court, but if needed, the recommended partner will help you.

  • Can I claim against a private landlord?

    No, you cannot claim against a private landlord.